First step to an unforgettable welcome

Officiel

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About Us

Offi'Ciel is a company specialising in reception services, founded by Paul Caroyer, a passionate professional with over 10 years' experience in the hospitality industry. The services we offer range from back-up receptionist, administrative clerk to consultancy and coaching. We believe in the power of humanity, hospitality and professionalism to create a warm and unforgettable reception experience.

We furthermore are a young and dynamic team that strives to grow in a healthy and sustainable manner with passion and dedication. We cherish our employees and believe in creating a positive working environment in which they can thrive and develop. Our commitment to growth includes not only strengthening our services, but also contributing to a better world around us, with a focus on sustainability and social responsibility.

Mission

At Offi'Ciel, our mission is to optimise the reception experience of companies through coaching and training receptionists. We believe receptionists are a company's calling card and play a crucial role in creating a positive first impression.

Our coaches guide receptionists to strengthen their skills, improve communication and enhance hospitality. We aim to increase customer satisfaction, generate positive feedback and improve the reputation of companies.

"Our mission is to establish long-term partnerships, providing permanent support to ensure that receptionist optimisation is sustainable."

Vision

At Offi'Ciel, we strive for a world where every customer gets the best reception experience at companies. Our vision is to equip receptionists with the necessary skills and tools to provide excellent customer service.

We strive to create a culture of hospitality, with humanity, communication and professionalism at its core. Through continuous growth and innovation, we aim to remain at the forefront of optimizing reception experiences.